Returns & Exchanges

At Ichiban Mart, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Your Items

  Carefully place the unopened beauty products in their original packaging, ensuring all seals are intact to qualify for a full refund.

• 3.
  Ship to Ichiban Mart

  Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.